About Us

Will started out in the mid-nineties working for Europa Communications developing and implementing marketing campaigns reselling IBM products and services. Will then moved to the NCC Group where he quickly became one of the top performers selling a range of Software Escrow and Source Code testing services to a wide range of Software Developers and End-users. Will established SES Secure Limited to provide a more transparent and customer focused approach to providing Software Escrow Agreements and Testing Services. Since 2002, Will has steered SES through its journey to becoming one of the world’s leading Escrow suppliers, operating contracts with over 2000 clients in 45 countries. A true northerner in every way, Will enjoys spending his time with his 5 children, keeping fit, gravel biking and walking.

Mark is Head of Escrow & Continuity at SES Escrow and has been a key part of the business since 2015. Prior to joining SES, he spent seven years within the Software Escrow division of NCC Group/Escode, specialising in SaaS Escrow and technology continuity solutions for enterprise organisations. With more than 20 years’ experience across Software, SaaS and Data Escrow, Business Continuity, Disaster Recovery and Third-Party Risk Management, Mark has worked with organisations ranging from global corporates and financial institutions to legal firms, software providers, and local and central government bodies across EMEA and North America. Known for combining commercial insight with deep industry expertise, Mark has helped organisations strengthen operational resilience, reduce supplier dependency risk, and safeguard access to business-critical applications and data. His experience spans both traditional on-premise environments and complex cloud and SaaS ecosystems, giving clients confidence in an increasingly interconnected digital landscape. Outside of SES, Mark is a father of three, a passionate Liverpool F.C. supporter, Formula 1 fan, and enthusiastic traveller with a love for mountain climbing.

Tom is our Head of Technology and has been with SES since 2014. In that time, he has worked hard to ensure that our service offerings are always improving based on the changing tech landscape and customer feedback. Tom is a strong advocate for continued education and professional development, his desire to learn has been applied to SES' learning and professional development strategy. Tom has personally overseen several apprentices at SES and encourages all staff to take advantage of the supported training courses available to them. Away from work, Tom is a dad to one, holds a degree in Music and enjoys participating in his local community whenever the opportunity arises.

Adam began his career in the Escrow sector in 2003 working for NCC Group and spent the next 8 years growing his account base with well recognised international organisations and was consistently one of the top 5 performers. After leaving NCC Group, Adam had a year away from the Escrow sector before joining SES. He has since established a deep and comprehensive understanding of Escrow and Testing services, building solid relationships with his clients. Adam is passionate about good Account Management and always strives to ensure his clients have the most appropriate solutions in place. Away from the office Adam is very family orientated. He also enjoys playing golf, getting to the gym and long walks which help clear the mind for better mental health. I think it is fair to say that Adam is one of the bigger personalities at SES.

Darragh has had a diverse sales career with experience in retail, energy and telecommunications sectors. After joining SES in 2012, he quickly established himself with a customer focused approach to risk mitigation and helped drive SES commitments to innovation and development. In 2014, Darragh was promoted to Account Director and has been part of SES’s international growth, managing projects across Europe, US, UAE and Asia. Darragh celebrates his 11 year anniversary with SES this year, is responsible for some of our largest client relationships and has amassed a deep knowledge of the software resilience market. In his free time, Darragh enjoys spending time with his young family, as well as exercising and socialising with friends.

Zayn graduated with a degree in Management Transport and Logistics in 2016 and has since transitioned into and developed a strong background in Sales. He has valuable experience in both B2C and B2B sectors, especially in the insurance industry, initially with Brunel Franklin as a Sales Advisor and he then went on to work for Vitality where he was responsible for providing Business Health Insurance for SME’s. As part of his development, Zayn wanted to pursue a more consultative role which led him to join the SES team in 2020. After initially joining as a Development Executive, he quickly worked his way up to the role of Account Manager having effectively displayed his transferable skills alongside a desire to learn whilst always maintaining a strong ‘client first’ approach, which is representative of SES’s core values. Away from the office, he enjoys spending time with family and friends, going out to eat, staying active and is passionate about football, especially when it comes to his beloved Manchester United.

Jo has over 22 years experience in the Software Escrow industry in the UK and USA markets, focusing on the Operational and Financial aspects. Jo's Software Escrow experience started off at NCC Group in 2002 administering the source code deposits before moving to the US office in San Jose, California where she was Operations Manager for five years. Whilst in the US, Jo was responsible for setting up operational and financial processes for the companies presence in the USA. Jo joined SES in 2014 and became an integral part of the companies Operations Team, implementing processes for the ISO Standards. Originally from the North East, Jo enjoys horse riding, spending time with her daughter and her pet animals.

Paul has 17 years’ experience working in the technology industry. His skills include Coding, SQL Databases, Automation, Software Testing and Business Administration. Previous experience includes working for companies such as NCC Group and ConstructionCRM, working on Development and Data Migration of CRM systems. Paul started his role here at SES in 2018, since joining SES Paul has been integral in further developing SES’s Validation Testing services, Service Automation, Business Management and Operations. During his free time he enjoys taking his son on day trips and weekends away.

With a degree in Creative Media and a background in the renewables sector, Rhys brings a unique blend of creativity and technical expertise to the team. Rhys has a rich history in customer service and technical support, having worked in various roles across multiple industries. His experience includes leading support teams, managing client services, and driving operational improvements. Rhys is known for his ability to troubleshoot complex issues and implement effective solutions. Rhys possesses broad technical knowledge, encompassing various programming languages and software tools. His dedication to continuous learning has seen him complete numerous self-paced courses, making him proficient in multiple areas of technology. Rhys is passionate about sound design and has released several musical projects. He enjoys live music, horror films, and exploring new technologies.

Writtick joined us in 2024 and currently oversees all marketing activities. He’s so far had a diverse marketing career, with experience in the health, sports nutrition, and technology industries. After graduating with a Business Management with Accounting & Finance undergraduate degree in 2019, Writtick began a marketing-based master’s degree in Branding & Advertising. Within this course, he really enjoyed the aspect of combining creative storytelling with strategic planning. Outside of the workplace, Writtick enjoys sports (especially football), photography, and exploring the great outdoors.