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Major enhancement to software and Data Escrow
Launched by SES Secure in 2021, SaaS Continuity is a market-leading Disaster Recovery Solution that safeguards critical applications in a way like no other. SaaS Continuity has been specifically designed to guarantee complete and rapid accessibility to SaaS (cloud-hosted) applications in the event that the hosted environment or supplier is no longer available to provide the service.
Why would you need SaaS Continuity?
Your key software supplier suffers failure. For those using SaaS or cloud systems, the first and only sign can be the complete loss of your system and all your data. Fortunately, you’ve planned ahead. You have an Escrow. You’ve dug out the contract, sent in the paperwork. You’re ready to receive the key assets that will keep your business going. So what happens now?
Our SaaS Continuity service is a bespoke disaster recovery solution. When called upon, SES will be responsible for rapidly recreating the working service on your behalf.
Independent reporting and deployment validations provide the assurances that even the most complex applications can be rebuilt in its native environment.
Functionality testing carried out on the recovered application during each deployment validation ensures your application works as intended.
Rapid access to the service and all of the data which is independently secured and updated under the agreement.
How Software Escrow protection works
Our systematic approach ensures comprehensive protection for your critical software assets through a clear, transparent process.
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Software Deposit
Source code and materials securely stored with verified documentation.
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Verification
Independent experts validate software integrity and completeness.
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Release conditions
Predefined legal triggers ensure smooth access when needed.
FAQs
SaaS Continuity
If your business relies on 3rd party developed, business critical applications, and the supplier were to suffer failure. Your business would have no control over the continuation of the service you have invested in and rely upon, but also the data held with the hosting partner. The loss of data can often be more devastating than the loss of the service. Combined, they can have detrimental effects on a business financially, operationally and their reputation. SaaS Continuity prevents this from happening.
Standard SaaS Escrow Agreements go some way to mitigating risk. They typically provide access to source code, all data and through Validation/Verification. However, it is the software user, not the Escrow provider, who is responsible for recreating the service in the event of release under the Escrow terms. This can be challenging with software users having to secure resources and expertise without knowing when they will be needed. With SaaS Continuity, SES will be responsible for rapidly recreating the working service on your behalf, and provide a period of service continuity, typically 6 months.
Perhaps, but the amount of time it takes to recover the application and your data with our SaaS Continuity Disaster Recovery Solution can be as little as 1hr to 24hrs vs 7-30 days with a standard Software Escrow solution, or not at all if an Escrow solution doesn’t exist.
SaaS Continuity provides a real-time Interim Release that allows for temporary access, but also bridges the gap between initiating the release process and its completion. This protects you and ensures the business can continue to operate without disruption until the initial problem is resolved, or a release process finalises. SES will set out the timeframe for operating the Interim Release and once the release has been confirmed, SaaS Continuity would become fully operational.
The software and your data will be securely automated to SES in real time which enables SES to assure a prompt deployment. We achieve this by validating, testing and deploying the application repeatedly in the hosted environment. Independent reports compiled and deposited in Escrow along with the complete code deposit providing assurances that even the most complex applications can be rebuilt in their native environment and that it operates and functions correctly at the time you need it.