SaaS Escrow / Cloud Software Escrow Agreements

Ensure your hosted applications can be swiftly and accurately redeployed in the event of a release, minimising the impact to your business.

What is
SaaS Escrow?

Software Escrow or Source Code Escrow, as it is sometimes known, protects you against the ‘what if’ scenarios and puts you in control of your3rd party software investments, offering you assurances and continuity for the investments you make.

Protect Your Business Critical Applications Today

Speak to our specialists about protecting your business critical applications with Software Escrow and SaaS Escrow. SES provides a full suite of Software Escrow agreements certified to UKAS ISO: 27001 and ISO: 9001 standards.

SaaS Escrow - Business Continuity for your critical SaaS / Cloud Applications

Using third party applications that are delivered through a Software as a Service (SaaS) model or Application Service Provider (ASP) is becoming an increasingly popular way for End Users to access business-critical applications, as they no longer require their own infrastructure. This can not only save on time and cost, but it can also have the potential to be more flexible, accessible and compatible.

Unlike traditional on-premise software, where in the event of a release the user retains access to all infrastructure, making the impact of supplier failure much less immediate, services delivered through a SaaS model can have a much more immediate impact with the sudden withdrawal of service or loss of business functionality being a direct result of supplier failure.

So how would you ensure that your service continues in the event your Software Developer or Application Service Provider suffers business failure? Or, how would you recover both the software and the data to ensure you can continue to use the application through an alternative ASP or manage the application in-house? This is where SaaS Escrow comes into play.

In our experience, most software Escrow services do not address the real needs of a SaaS environment or the need for continued access to business-critical applications. SaaS Escrow from SES provides services that address these and other more complex SaaS and web-based, business-critical systems.

Contact us today for further information or a free quotation.

Benefits of an SaaS Escrow Agreement from SES Secure

Our comprehensive software escrow services provide robust protection for your technological investments across multiple dimensions.

Access to current data

Ensures access to the current version of your application data in addition to the source code and runtime software

Ensure business continuity

Ensures continuity for your business-critical, revenue-generating, highly customised or bespoke applications.

Platform independent

SES can connect with any platform anywhere, including Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform to ensure data capture and redeployment capabilities are maximised and maintained.

How does Escrow for SaaS hosted applications work?

To mitigate the sudden withdrawal of service created by Developer failure for organisations using hosted applications, SES has created an industry-leading SaaS Escrow solution.

A copy of the applications source code and runtime files are held in Escrow as standard. However, what differs from our standard Software Escrow solution is that we take regular copies of application data and updates from the application service provider, which are stored securely alongside the source code and runtime files.

In the event of supplier failure, all material required for the successful redeployment of the application can be accessed through the SaaS Escrow agreement, guarding against service disruption and providing continuity of service.

Contact us today for further information or a free quotation.

Software Escrow tailored to your business

At SES we have broken our core Software Escrow services into four distinct service levels to make it easier for our customers to choose the right protection for their business. All of our Escrow Agreements can be used to protect both on-premise and hosted software applications, are secured to ISO: 27001 standards and include the highest liability indemnity insurance available (£5 million). Alongside this, we also specialise in SaaS Escrow which protects critical business applications that are hosted in the cloud.

Already have an Escrow Agreement in place with another supplier? Our Free Transfer Offer enables you to transfer your existing Escrow portfolio to SES at no additional cost. There are no setup fees and SES will manage the entire process on your behalf.

Process

Software Escrow for Cloud-Hosted Applications

Our systematic approach ensures comprehensive protection for your critical SaaS assets through a clear, transparent process.

Confidentiality

This principle revolves around limiting access to information.
In the case of SES, we achieve this by encrypting source code and
data files to prevent unauthorised access.

Integrity

This is the assurance that the information is trustworthy and accurate.
SES ensures that all source code and data is not modified without
explicit consent from the owner.

Availability

Is the guarantee of reliable access to the information.
SES deploys its own hardware within ANS’s environment
to provide clients with high availability of their source code and data.

Questions

FAQs

Find clear answers about our software escrow services and how we protect your digital assets.

What is Software Escrow

Software escrow is a risk management strategy where source code and critical documentation are securely stored with a neutral third party. This ensures businesses can access essential software assets if a vendor becomes unavailable.

How secure are deposits?

Software escrow is a risk management strategy where source code and critical documentation are securely stored with a neutral third party. This ensures businesses can access essential software assets if a vendor becomes unavailable.

Who needs Software Escrow?

Software escrow is a risk management strategy where source code and critical documentation are securely stored with a neutral third party. This ensures businesses can access essential software assets if a vendor becomes unavailable.

What verification processes exist?

Software escrow is a risk management strategy where source code and critical documentation are securely stored with a neutral third party. This ensures businesses can access essential software assets if a vendor becomes unavailable.

How long does implementation take?

Software escrow is a risk management strategy where source code and critical documentation are securely stored with a neutral third party. This ensures businesses can access essential software assets if a vendor becomes unavailable.

Get started

Secure your software’s future today

Our specialists are ready to develop a tailored software escrow strategy that protects your critical digital assets.