Looking to Change Your Software Escrow Provider?

If your current Software Escrow arrangement no longer feels fit for purpose, it’s important to remember that you are far from alone. More and more organisations are reviewing their business continuity strategy and asking a simple question: is our Software Escrow provider still delivering the service, security and value we need? If the answer is anything less than a confident yes, changing Software Escrow provider may be one of the most sensible decisions you make this year. When working with the SES Secure team, it costs you nothing to make the move.

Why Organisations Consider Changing Software Escrow Provider

Software Escrow is a long-term safeguard. While this is great, it also makes it easy to set an agreement up and never revisit it. In contrast, the technology, regulations and commercial pressures around your business rarely stand still. When organisations tell us they are thinking about changing Software Escrow provider, the reasons tend to fall into a handful of familiar themes.

Cost is often the starting point. Some providers apply steep annual renewals, hidden administration charges or fees that no longer reflect the level of service being delivered. Others fall short on responsiveness, leaving clients waiting for updates, deposit confirmations or answers to straightforward questions. Regardless of what industry or sector you’re looking at, poor service is one of the most common reasons businesses begin looking elsewhere.

Coverage is another driver. As more applications move to the cloud, a traditional on-premise Software Escrow agreement may no longer protect the systems you actually rely on. If your provider cannot support SaaS Escrow (also known as Cloud Escrow), your protection could contain gaps you are not even aware of. Similarly, growing regulatory expectations such as those from the PRA and the EU's DORA are transforming how people are looking at the level of operational resilience that they can clearly demonstrate. As a result, many organisations now need a Software Escrow partner who understands compliance in depth.

Finally, confidence matters. You need to trust that your provider is financially stable, properly accredited and genuinely capable of managing a release event if the worst happens. If any of that certainty is missing, changing Software Escrow provider is a prudent step rather than a disruptive one.

The Biggest Myth About Switching: “It’s a hassle!”

The single most common reason businesses stay with an underperforming Escrow provider is the assumption that moving will be complicated, time-consuming or risky. This is a myth worth dispelling. In reality, transferring a Software Escrow agreement is a simple, easy, and low-effort process, particularly when your new provider does the heavy lifting for you.

There is no need to leave your intellectual property unprotected during the switch, no need to renegotiate the fundamentals of your protection from scratch, and no need to pay a large set-up bill to get started. The perceived hassle of changing Software Escrow provider is almost always greater than the reality.

Change Your Software Escrow Provider for Free with SES Secure

If you currently have Software Escrow protection in place with another provider but want to switch to SES Secure, we will manage the entire transfer process on your behalf and waive our standard set-up fee.

In other words, changing Software Escrow provider costs you nothing to begin. Our specialists coordinate the migration end to end, liaise with the relevant parties, and put a new, robust agreement in place. What’s more is that all of this is completed without an administrative burden landing on your desk. You gain a better service and stronger protection while we handle the entire process.

How Our Free Software Escrow Transfer Works

We have made switching as straightforward as possible:

1. Get in touch. Tell us about your existing Software Escrow agreement and what you need it to cover. An initial conversation is usually all it takes to understand your requirements.
2. We review and recommend. Our team assesses your current protection, identifies any gaps and recommends the right Software Escrow solution, whether that is on-premise, SaaS, bespoke or a template agreement.
3. We manage the transfer. SES Secure coordinates the move from your existing provider, so your protection transitions smoothly and your set-up fee is dismissed.
4. You are protected. Your new agreement goes live, backed by our accreditations, our validation services and our specialist support.

Why Choose SES Secure as Your Software Escrow Provider

Switching only makes sense if you are moving to a genuinely better partner. SES Secure has been a market leader in Software Escrow for more than 25 years, protecting over 3,000 clients across 45 countries. That experience is reflected in our people. Our specialists bring an average of more than a decade of industry knowledge to every agreement.

Just as importantly, we hold the certifications that demonstrate we operate to rigorously audited standards. Our UKAS-accredited ISO 27001 and ISO 9001 certifications, together with Cyber Essentials Plus, provide independent assurance that your intellectual property and data are handled securely and reliably. For organisations navigating strict regulations, that credibility is invaluable.

We also go beyond simply storing a deposit. Through Software Escrow validation and verification, we help confirm that what has been placed into Escrow can actually be rebuilt and used in a release event, closing the gap that catches so many businesses out. From Cloud Escrow and SaaS Continuity through to bespoke and public sector agreements, our solutions are built around your personal preferences, requirements, and circumstances rather than a one-size-fits-all template.

Interested in speaking to a member of our team? Please get in touch.

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