All businesses use at least one critical application in their organisation which is essential to their daily operation, examples include: CRM, financial software, stock control and logistics software and your company’s website.
What would the implications be to your organisation if you were unable to continue using these applications?
If you were unable to access your CRM system, how would you access customer information, contact your customers and drive business?
If the developer of your financial software was no longer able to support the application, how would you manage your business finances, set budgets and ensure your employees get correctly and on time?
Without access to your stock control and logistics software, how would you fulfil your customer orders, check stock levels and ensure deliveries were made correctly and on time?
Finally, for many organisations your website operates as a storefront for your organisation, so without it how would you showcase your products and services, generate enquiries and allow your customers to purchase?
The importance of protecting the applications which are critical to the continued operation of your business cannot be overstated. If you were to lose access to just one of these critical applications, the impact to your business could be catastrophic.
To help you protect against the threat of vendor failure and ensure your continued access to your critical applications in the event your software vendor is unable to support them, SES offer a number of Software Escrow agreements.
Software Escrow agreements provide the mechanism for end users of business critical applications to continue to legally use the application should their software supplier be unable to fulfil their obligations under the license.
Under the strict criteria of an Escrow agreement, a copy of the source code for your application can be released to the end user, allowing them or a supplier of their choice to redeploy and continue to maintain the application to a point where a suitable replacement can be procured.
If you would like to find out more about the range of Software Escrow agreements SES offer and speak to us about protecting your business critical applications with Escrow, please get in touch and one of our specialists will get back to you within one business day.
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