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"Flexible solutions to fit our specific Escrow requirements"

Problem

With a long-term strategy and partnership in place, an enterprise client who relies heavily on Caragon Consulting’s leading software products required assurances that the licensed application would always be available to them in the event of any disaster recovery scenario.  SES were engaged and tasked with providing the solution.

Solution

SES worked with Caragon Consulting to develop and establish a coherent Software Escrow recovery strategy for the Flex SaaS application. SES and Caragon deployed the necessary resources and validated them in a Microsoft Azure tenancy to ensure all required escrow material was accounted and proving that recovery of the SAAS application can be completed and in as little as one working day allowing the enterprise client to restore operations very quickly and within their RTO (recovery time objectives).

Outcome

Over the duration of the Software Escrow Agreement lifecycle, the Flex application is being constantly developed and updated.  Partnering SES to deliver Software Escrow & validation services ensures that the Flex application is always protected and available to the customers within 1 day's notice.

 

Caragon Data

Overview

Caragon resolve complex data management issue for Primary Care providers such as Retail Pharmacy Chains, Dental groups, Retail groups and Estate Agents. Caragon have built a Data Management Platform called Caragon Flex. Flex allows businesses to integrate all their data sources into a single view and augment that data.

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