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"We would wholly recommend SES for their Software Escrow and Cyber Security solutions”

“Since transferring our Software Escrow protection to SES using the free transfer offer, the customer service we have received has been brilliant. All processes have been very clear and all deposits and changes were made smoothly with no impact to our business. 

Since initially transferring to SES, we have set up further Software Escrow protection and would wholly recommend SES for their Software Escrow and Cyber Security solutions.”

www.edfringe.com

Problem

The Edinburgh Festival Fringe were looking to change their Software Escrow provider, a process known as a Software Escrow transfer. This happened as a result of them growing increasingly dissatisfied with their existing Escrow provider, feeling that they were overpaying for the standard of service and the level of protection delivered. Acknowledging the importance of the application covered by the Escrow agreement the organisation decided it was time to explore the wider market.

Solution

After assessing the market, The Edinburgh Festival Fringe selected SES as their new Software Escrow partner. A dedicated Account Manager was assigned, supported by the broader SES team to guarantee a smooth, uninterrupted transition. Continued collaboration across multiple teams now delivers a higher standard of service and protection, while also offering a far more cost‑effective solution. A Free Software Escrow Transfer agreement was set up.

Outcome

The Edinburgh Festival Fringe initially brought one agreement across from their previous Escrow provider using our Free Transfer Offer. They found the setup and depositing processes so simple and straightforward that they have since set up additional Software Escrow protection with SES.

OVERVIEW

The Edinburgh Festival Fringe is the single biggest celebration of arts and culture on the planet.

Every August, for three weeks, the city of Edinburgh welcomes an explosion of creative energy from around the globe.

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