The Dynamic Nature Of SaaS & Changing Operational Risks

Using Software as a Service (SaaS) models to deliver business critical applications has become increasingly popular, as the dynamic nature of SaaS applications means end users can access their business critical applications from anywhere in the world at any time and on any device.

CRM, Financial and Logistics Software are all examples of popular business critical applications which have been successfully transferred to SaaS models, but how have the operational risks been affected as a result?

Unlike locally installed applications where the infrastructure is stored on site, and in the event of vendor failure you would see a gradual decline in access to your applications, SaaS applications are delivered through web portals which are often either owned or provided by the vendor. This makes the impact of supplier failure or a breach of the license agreement much more immediate. In many instances, the first indication of a problem with your supplier is the complete withdrawal of access to your application and all associated data.

To help you mitigate the risk against this potential application and data loss, SES offer a consistent and frequent deposit strategy that ensures the material in Escrow is updated in line with your use of the application. Our unlimited SFTP depositing facility enables your software vendor to easily upload copies of your application and data as frequently as necessary. This ensures that in the event of a release, you are certain to receive the most recent copy of your applications source code and data, enabling you to continue effectively.

If your business uses critical applications which are delivered using a SaaS model and you would like to find out more about how a bespoke SaaS solution can protect your business, please get in touch and one of our specialists will get back to you within one business day.

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