"I have been very impressed with the service provided by SES. Without a lot of personal knowledge of this area, I felt safe leaving it to the professionals to arrange. The process of setting up the contracts was straightforward, made easier by the use of electronic documents and signatures. I am confident that the solution provided meets our company’s requirements."
When Hitachi began exploring the Software Escrow market, they had limited familiarity with the industry and the range of protections available. They needed a provider who could take the time to understand their specific requirements and apply the expertise necessary to recommend the right solution to meet their needs.
SES was approached to deliver a comprehensive proposal outlining how they would establish and manage the Software Escrow Agreement. One of Hitachi’s core requirements was a process that remained simple and straightforward, ensuring the entire setup could be completed efficiently and without unnecessary complexity.
Hitachi now benefits from a Software Escrow solution that is fully fit for purpose and requires minimal administration, as SES manages the entire process on their behalf. This gives Hitachi the assurance that they have a professional, secure, and future‑proof Software Escrow Agreement in place to safeguard their business both now and in the years ahead.
Hitachi Information Control Systems Europe (HICSE) is a UK-based provider of software products for railway signalling and operations, including simulators and automatic route setting systems. They are also the integrator of traffic management systems for the UK and European market.