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Problem
Wilton Bradley worked closely with a development partner to build an API integration for NetSuite, which included several locked scripts essential to their operations. To safeguard their long‑term access to this critical functionality, they sought an Escrow arrangement with SES. Their goal was simple: if the partner could no longer provide support, Wilton Bradley needed guaranteed access to the API and the ability to maintain all associated services and operations.
Solution
SES collaborated with both Wilton Bradley and the development partner to fully understand the technical and operational requirements. An Escrow Agreement was then implemented, ensuring that Wilton Bradley’s investment and their reliance on the API was fully protected. The arrangement met their business continuity needs and delivered the reassurance they required.
Outcome
Wilton Bradley now benefits from the confidence that their system, investment, and operations are secure. Whenever the API source code receives a significant update, SES receives the latest version for Escrow, ensuring that protections remain current and robust.
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