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On-Premise Software Escrow Agreements

Standard Software Escrow Agreements are designed specifically to protect business-critical applications installed on-site at your premises.
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Same Day Software Escrow Agreements

If you need to protect your software applications quickly, we can offer Same Day Software Escrow Agreements. Set-up, sign and deposit same day.

Protect your business critical applications today. Contact us now.

Software Escrow for applications installed on-site

For organisations using applications installed on-site, Software Escrow Agreements permit an independent specialist to hold and test a copy of your application's source code to ensure it is accurate and can be compiled independently in the event of a release.

This protects you against the "what if?" scenarios and puts you in control of your 3rd party software investments, offering you assurances and continuity for the investments you make.

Contact us today for further information or a free quotation.

Benefits of an on-premise Software Escrow Agreement from SES

Protects your investments

Protects your investment In 3rd party developed applications.

Ensure deposits are accurate

Validates the source code for your application, ensuring it can be rebuilt into a working application.

Ensures business continuity

Ensures continuity for your business-critical, revenue-generating, highly customised or bespoke applications.

Legal right to continue

Provides you with the legal rights to continue to use critical systems even after your developer is unable to support them.

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How does Software Escrow for on-premise applications work?

Because businesses have unique requirements when it comes to Software Escrow protection, all of our Escrow agreements have their own nuances. However, the diagram shows a simplified Software Escrow cycle.

Software Escrow protects your 3rd party licence agreements and ensures the continuity of your business. An independent Escrow Agent is legally permitted to hold and validate a copy of a software application’s source code, including all relevant documentation on behalf of the software user.

If the supplier is unable to maintain the service, the code and supporting documentation can be released to the end-user so that they or an alternative 3rd party can continue to maintain the application.

Contact us today for further information or a free quotation.

Software Escrow tailored to your business

At SES we have broken our core Software Escrow services into three distinct service levels to make it easier for our customers to choose the right protection for their business. All of our Escrow Agreements can be used to protect both on-premise and hosted software applications, are secured to ISO: 27001 standards and include the highest liability indemnity insurance available (£5 million).

Already have an Escrow Agreement in place with another supplier? Our Free Transfer Offer enables you to transfer your existing Escrow portfolio to SES at no additional cost. There are no setup fees and SES will manage the entire process on your behalf.

Level 1 – Basic

Includes contract fees and two deposits of code annually with Basic Deposit Reporting on each deposit.
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Software Escrow Agreement iA contractual agreement between an End User, a Software Developer and SES to ensure the continuity of a licensed software application.
Basic Deposit Reporting iA standard validation test applied to all Software Escrow deposits to ensure the code held in Escrow is accessible and virus free.

Level 2 – Intermediate

An annual, consultant-led validation process to ensure the application can be rebuilt from the source material held in Escrow.
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Software Escrow Agreement iA contractual agreement between an End User, a Software Developer and SES to ensure the continuity of a licensed software application.
Basic Deposit Reporting iA standard validation test applied to all Software Escrow deposits to ensure the code held in Escrow is accessible and virus free.
Code Validation Testing iInvolves an SES testing consultant witnessing a full rebuild of the application in the developer’s environment and documenting the entire process. The independent report and audio-visual recording enables an ASP to accurately redeploy the application in the event of a release.
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Level 3 – Advanced

Bespoke validation processes are undertaken based on the requirements of the software user.
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Software Escrow Agreement iA contractual agreement between an End User, a Software Developer and SES to ensure the continuity of a licensed software application.
Basic Deposit Reporting iA standard validation test applied to all Software Escrow deposits to ensure the code held in Escrow is accessible and virus free.
Code Validation Testing iInvolves an SES testing consultant witnessing a full rebuild of the application in the developer’s environment and documenting the entire process. The independent report and audio-visual recording enables an ASP to accurately redeploy the application in the event of a release.
Simulated Release Event iThe simulated release event demonstrates the build documentation captured as part of the Code Validation Testing is sufficient for an ASP to accurately redeploy the application upon release.

Level 4 – Complete

Complete and rapid accessibility to hosted applications in the event that the supplier is no longer available.
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Software Escrow Agreement iA contractual agreement between an End User, a Software Developer and SES to ensure the continuity of a licensed software application.
Code Validation Testing iInvolves an SES testing consultant witnessing a full rebuild of the application in the developer’s environment and documenting the entire process. The independent report and audio-visual recording enables an ASP to accurately redeploy the application in the event of a release.
Interim Release Provision iFor standard Escrow, the release process varies typically between 14 to 30 days (across the Escrow industry), and additionally the recovery time can be a matter of days or weeks. While waiting for this process to complete there is a real danger to the software user of increased operational downtime. SES's LCP provides a real-time Interim Release that bridges the gap between initiating the release process and its completion.
Backup & restore for apps, data & VMs iBy ensuring critical assets are backed up regularly using advanced scheduling and targeting, you can guarantee that you and your customer’s information is protected effectively.
Live Licensee Continuity Planning iWe will help you plan your disaster recovery response and work to implement a bespoke strategy which will be continually assessed and improved after each recovery exercise.

Our expertise. Your questions answered

Why do I need a Software Escrow Agreement?

For End Users of business-critical applications, a Software Escrow Agreement protects you against the developer of your business-critical applications no longer being able to support their applications.

For Software Developers, an Escrow Agreement helps build credibility and trust that you have your clients interests at heart. 
 

How does a Software Escrow Agreement work?

In its simplest form, an Escrow Agreement is a tri-party agreement between an End User, a Software Developer and a third party Software Escrow Agent. The Developer licenses the application to the End User as usual but also deposits a copy of the source code for the application and any other material required to accurately redeploy the application into Escrow which can then be released to the End User if a release event contained within the Escrow Agreement is triggered.

How much does a Software Escrow Agreement cost?

The answer to this is entirely dependent on the level of protection you need. SES offers a range of Software Escrow Agreements depending on how many clients will be added to the agreement (for Software Developers), how many business-critical applications the agreement will be used to cover (for End Users) and whether the application/s in question is installed on-premise or delivered through a SaaS model. 

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